Desktop App: Ability to manage voicemail greetings

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  • Updated 4 years ago
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After having to help walk a few co-workers through changing their voicemail greetings several times this summer, I've learned there's a good chance they'll probably not remember how to change it each time.  We've got all of the users set with a greeting for User Hours & After Hours, and a rule in Advanced Call Handling for an "Out-of-Office" voicemail greeting.  

I know that the greetings can be changed by using the desk phone (only changes User Hours), or by logging into the web portal, but we can only make changes online with our current setup.  

Ideally, it would be convenient if RingCentral could add the ability on the desktop app to change your User Hours & After Hours (if applicable) voicemail greetings, and add a third voicemail greeting for when the user is Out-of-Office.  When the Out-of-Office greeting is turned on, it overrides any other voicemail greetings for that user until it is turned off, either manually or by using a set date range.
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Eric L

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Posted 4 years ago

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