Differential Inbound and Outbound call recording notification message

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  • Updated 7 months ago
I have noticed when we tried turning on the automatic call recording notification for outbound calls, our standard message we play for inbound customers typically prompts users to hang up the call, thinking its a nuisance call. It would be great to have a different message we could change the script for that would explain who is calling, so they did not hang up before talking to our employees. 
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Peter Vardaro

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Posted 7 months ago

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