Extension still receiving voice messages

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  • Updated 5 years ago
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Maybe this is a non common question but I have an extension with "Take Messages Option in "NO" but still I got a "forwarded message".

So still receiving forwarded messages no matter if the option to take messages is in NO ?
Is this a feature or a bug ?

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Claudio (Customer)

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Posted 5 years ago

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Mike, Official Rep

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That is a normal feature. Not a bug. 
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Claudio (Customer)

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Mmmm but that extension is not for receiving messages, that's why wit have the switch in NO... so why the system allows to somebody to forward a message? I do not want to have the worry and the time to keep checking those messages...

Said that, please convert this feature into an idea to be applied in further versions. Do you agree with me?
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Mike, Official Rep

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I don't necessarily agree, or disagree. I can see cases where users may, or many not want it to work this way. In either case I've changed this to an Idea for consideration. 
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Claudio (Customer)

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Right, if that group of users want to receive messages, just fine and select YES in the option... but for the rest, that do not want to receive messages, the option NO should be clear and enough for all type of the voice messages, sent directly or forwarded... (the concept of the voice message is exactly the same).
(Edited)
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Claudio (Customer)

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Someone else has the same problem?

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