FAILED FAX AUTOMATIC RESEND

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  • Idea
  • Updated 2 months ago
System should allow user to determine the number or attempts before the fax is classified as a failure.  Please add lots of comments to incentivize the programming change.
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Bobby Jenkins

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Posted 2 years ago

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Shyla Cochran

  • 60 Points
Yes, that is a benefit of it being digital.
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Rocky Romanelli

  • 60 Points
Yes, the system should retry at least 3 times. Especially if the reason for Failure is busy
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Sione Taukinukufili

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I just spoke to an RC agent and they stated that the interval is: 3 attempts
The interval amount can not be changed easily and would require a code change by their dev team. 
It would be a big help to allow user to determine number of fax retry's before fax fails!
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Tyrone Morgan

  • 64 Points
Agreed, retrying several times would be a huge time saver for ours and other companies I'm sure.