FAILED FAX AUTOMATIC RESEND

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  • Updated 3 days ago
System should allow user to determine the number or attempts before the fax is classified as a failure.  Please add lots of comments to incentivize the programming change.
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Bobby Jenkins

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Posted 2 years ago

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Shyla Cochran

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Yes, that is a benefit of it being digital.
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Rocky Romanelli

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Yes, the system should retry at least 3 times. Especially if the reason for Failure is busy
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Sione Taukinukufili

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I just spoke to an RC agent and they stated that the interval is: 3 attempts
The interval amount can not be changed easily and would require a code change by their dev team.