Fault with Google integration - RingCentral Meeting is not updated when the calendar invite it is associate with is updated.

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  • Updated 11 months ago
I have spoken with support regarding this and have been told that it is not currently a feature and requires engineering. Can you please keep me updated on this. The details of our meetings often change and it is very confusing for both host and participants when those changes aren't reflected in RingCentral Meetings. If the meeting has moved forward then the participant cannot join until the host has joined and may be confused as to whether the meeting is still on. 

It's disruptive to business, please make a priority. 
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Liz Phelan

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Posted 1 year ago

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Jasmine M, Employee

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  1. Account type:  Office Standard 2 - 99 lines 

  2. A brief description of the business : not discussed. 
  3. A high level description of the product or feature being requested: for calendar sync between google calendar and ringcentral rooms to work both ways

  4. A typical use case scenario explaining how your business would use the feature: instead of having to create/ schedule a meetings on the ipad itself, for the ipad to be able to sync with the google calendar, when someone schedules a room meeting for it. 

  5. Benefit of such feature: ease of use. 

  6. Number of Users and/or Digital Lines: 32 users/29 lines