Faxing straight from the printer option disapeared.

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This conversation has been merged. Please reference the main conversation: "RingCentral Internet Fax" printer not showing up in list of printers

I used to fax a document like word or pdf straight from clicking on the print option. I used to apper a printer by the name of " ring central". So after cliking that the document was going directly to the desktop application. It disappear????. The agent on the chat window said that new version of the application does not come with this. THIS WAS THE BEST FEATURE THAT THE APPLICATION HAD!!! No i have to do many steps to send a fax including saving it then editing, drag it to the application and what is worse it make me save the file on a folder even if I dont need to. THIS IS MUCH LESS CONVVINIENT!!!
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FERNANDEZ

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Posted 4 years ago

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Mike, Official Rep

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Sorry for the bad information.  This feature still exists. You just need to install the print/fax driver. See this thread to install the driver. https://community.ringcentral.com/ringcentral/topics/the-ringcentral-internet-fax-printer-is-not-sho...

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