Feature Request - Fax Rollover/Forwarding

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  • Updated 4 months ago
1. U.S
2. Healthcare Industry
3. Incoming/Receiving FAX Rollover/Forwarding. The ability for a fax line to failover to a secondary (or more) fax line if busy, for heavy congestion periods.
4. Large volume of incoming faxes cause the line to be constantly busy, causing senders to give up trying to send critical time-sensitive information.
5. This feature would resolve some major pain issues regarding data that healthcare will only send via fax during heavy-use periods.
6. 51 Users / 35 lines
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Vincent Smith

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Posted 4 months ago

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Michel, Champion

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Just to clarify, are you saying that some people that are sending you faxes are getting a busy signal when you have many faxes being received at the same time?  
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Vincent Smith

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Yes, the line gets hammered and senders give up trying to send after a period of time.