- Account Type: RingCentral USA
- Business: Insurance Agency
- High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentral Outbound Caller ID on Texts
- Use Case: I configured RingCentral to show my main company number for outbound texts, not my direct line. I want that to also hold true in the unification with Glip app.
- Benefits: If the rules are valuable enough to be made available and configured in RC they should be valuable enough to be honored in Glip - otherwise our contacts become confused by unknown numbers showing up in new texts that should be direct replies to their inbound text to us.
- Case #: 07631228
- Users/Lines: 2 Users (& growing) with Direct Lines + 1 Virtual Main #
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