Feature Request- InContact Reporting Screen Expansion

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1. US 2. Call Center 7. 25 Users
2. We use InContact for the call center queue reporting.  This reporting is provided in a screen that is less than half of the available size of the page.  This causes only partial viewing of the screen, and we need to scroll back and forth, up and down to see the rest.  Can this screen be enlarged.  There is a LOT of empty space that can be utilized.
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Stephanie Marine

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Posted 6 months ago

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Saadet - Community Support, Official Rep

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Hi Stephanie,

This is something that we do not have control of since it is inContact's system.
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Stephanie Marine

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This is what we were told to submit by our Cust. Success Mgr with RingCentral
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Saadet - Community Support, Official Rep

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Hey Stephanie, no worries. Do you happen to have a screen shot of what you're referring to? We integrate with inContact so some things are used through our system and others are used through theirs so knowing which one would be helpful :)
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Stephanie Marine

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Here are a few examples, but it is all of the reports.  There is a huge amount of grey space, that if used, we could see the whole report, rather than having to scroll back and forth.
(Edited)
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Saadet - Community Support, Official Rep

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Hey Stephanie,

Thanks! Since this is inContact's side of things, we don't have any say regarding their programming :( 

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