Filter Messages via Sender/Caller's number in extension Mailbox

  • 0
  • 2
  • Idea
  • Updated 2 years ago
  • (Edited)
  1. Account type : Office Standard 20 line [T1_RCO_20_S] [4811]
  2. A brief description of the business : not discussed
  3. A high level description of the product or feature being requested : when going logged in as an extension user, in it's Messages tab, to be able to enter the phone number in its search box to view all the messages received from that number. 
  4. A typical use case scenario explaining how your business would use the feature: Since contacts aren't added / saved on the personal extension contact list, only numbers appear, and it is easier to just enter the phone number to see all messages received, than to enter a name and contact details for every contact added. This way, it'll just show all the messages sent by that number. 
  5. Benefit of such feature : ease of use
  6. Include any related case number if applicable: 06762227
  7. Number of Users and/or Digital Lines:  82 users / 45 digital lines
Photo of Leo Mercedes

Leo Mercedes

  • 196 Points 100 badge 2x thumb

Posted 2 years ago

  • 0
  • 2

Be the first to post a reply!