- Account type US
- A brief description of the business:Managing Queues
- A high level description of the product or feature being requested: Moderate
- A typical use case scenario explaining how your business would use the feature: Normally we are given 3 options to toggle on our soft phones Take calls, Donot accept call queue calls and Do not accept any calls. I hope that the user will not be given an option to toggle to Do not accepts Call queue calls if the user is not part of a queue
- Benefit of such feature: Avoid confusion to the user
- Number of Users and/or Digital Lines: 87
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