Desktop App: Forward voicemails

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This conversation has been merged. Please reference the main conversation: Add ability to Forward Voicemail from Desktop App and Plugins.

On the old softphone there was a functionality to forward a voicemail via email from the softphone. With the new desktop app it does not have that option at least i dont see an option for that?
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Mike Mellace

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Posted 4 years ago

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Mike Mellace

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Well that works but I have found my users dont like that option because it adds a step to the process and leaves files that they dont want saved on their computer. The better option would be to add something inside of the settings menu that would allow you to turn on save to email that would allow that button to give you an option to save to an email for forwarding.

Or give the option there for multiple ways to forward such as a share button instead of save - send in email, send as facebook message, cms integration, etc. 

Just a thought...
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Mike, Official Rep

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I agree and understand. Be sure to click the "Like" button above so that our Product Team can see the interest in this. 

Mike
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Michael Gile

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it would be fine for us to be able to forward/move to another extension as well, saving and resending is cumbersome, by then i would rather pick up my mobile

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