Voicemail box: "The Mailbox is full"

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What is the capacity of our voicemail boxes?  What would happen if one was full, would there be a message?  A caller is claiming to have heard a busy signal after being transferred to a voicemail account I know has alot of messages, could it be full?
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Leah

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Posted 3 years ago

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Mike, Official Rep

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Hello Leah,  The caller would get a "the mailbox is full message".   Do any of the things below apply? 

DetailsReceiving the message "The Mailbox is full", can occur for the following reasons:

1. The mailbox has reached the maximum message limit of 200 messages.
2. The Account has run out of Calling Credit.
3. "Block All Calls" is active

Read the full help topic: Receiving The Mailbox is Full Message
(Edited)