Fully setup new users from admin console

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Admin: Create New User without enabling

There really needs to be a way for an administrator to completely set up a user without the end user having to interact at all and without having to use temporary email addresses.

According to support, the only way to accomplish this is to:

1. Create the new user using a temporary email address that you have access to
2. Receive the email and then copy and paste into a new browser window (make sure you are in incognito so you don't log your self out of admin)
3. Go through user info setup and change the email address to the new user
4. Go through messages and notifications and change the email address to the new user

this is 50 clicks and 18 page/frame loads before I can just get a new user setup. There are times when I have to setup 10 users a day and the time it takes just to get them setup to answer the phone is maddening.  

There is another topic idea regarding this request with the "implemented" tag, but if it has been implemented in some way, support isn't aware of it. 
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Posted 2 years ago

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