Get Internal error. Please, contact customer support when logging into portal

  • 0
  • 1
  • Question
  • Updated 2 months ago
i have one user that when connecting to the RC portal he get the following error
Internal error. Please, contact customer support.
we have a case open, but nothing back, need anyones help
case number 10820962 
Photo of Steve Angelini

Steve Angelini

  • 70 Points

Posted 2 months ago

  • 0
  • 1
Photo of Mary Rose

Mary Rose, Official Rep

  • 5,212 Points 5k badge 2x thumb
Hi Steve,

I checked on your case and it shows that it's a known issue. An email has been sent to you regarding the status.