Getting Log Information for SMS Messages

  • 0
  • 4
  • Idea
  • Updated 2 months ago
Merged

This conversation has been merged. Please reference the main conversation: Provide log report for SMS texts

We are a call center for a medical team and we have employees who send appt. confirmations using Ring Central. We have about 20 users and multiple digital lines using the Softphone feature. Our U.S. Ring Central account needs the feature to see text messages in the "Call Log" feature of Ring Central to make sure our employees are making these text message reminders. This is very important to us and need to make this happen ASAP to stay with RingCentral. We just need to be able to see that someone sent a text message in a call log.
Photo of RIDOLFI

RIDOLFI

  • 202 Points 100 badge 2x thumb

Posted 2 months ago

  • 0
  • 4

There are no replies.

This conversation is no longer open for comments or replies.