Glip is not compatible with Ringcentral phone app?

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  • Updated 5 months ago
Merged

This conversation has been merged. Please reference the main conversation: Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration

I spend the whole morning with tech rep, ended up with answer that there is a limitation now with Glip be fully compatible with Ringcentral phone app. Issue here is when you send a text msg from Glip it will show as coming from you soft phone # even your designated company phone # is selected. Can we fix this issue so clients can see that my text msgs will be coming from the same place which is the company main #?
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Weilun Fu

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Posted 5 months ago

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