Glip issues: being slow, missing conversations, some features doesn't work

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  • Updated 2 years ago
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This is my first post in here so hello everybody :)
We are using Glip for communicate between colleagues for a long time and it has been working perfectly. Although we have faced this kind of problem first time today.

Some of the new messages are missing, Glip gets slower and can't switch between conversations, wrong notification receive about a message but there is no message shown, sync problem between devices (new messages can be checked from desktop and can not be seen on mobile or vice versa) , image attach tool doesn't work.

Is there anyone faced this kind of issues before and know how to solve it ?

Thank you in advance.
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Celal Aslan

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Posted 2 years ago

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Saadet, Employee

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Hey Celal! I noticed some issues even for myself yesterday. Please open a Support Case so our Glip team can look into what's going on!
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Celal Aslan

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Hi Saadet! Thanks for the prompt reply. Problems that I've mentioned in my post seem solved but I created a support case anyway to investigate further.