Glip Telephony - Cannot receive calls from a forwarded extension

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  • Updated 2 months ago
I am not sure if this is a bug, missed implementation item, or a system limitation, but a Glip user will not receive a call from a forwarded extension.  After speaking with support, it appears only direct dial calls will ring a user's Glip.

Can you provide more insight into this problem?
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Anthony

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Posted 2 months ago

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Saadet - Community Support, Official Rep

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Hey Anthony,

Yes, currently this is a limitation. I'll flip this to a feature request and include it in my regular reports to our Product Team