Globally enforce the "Auto-create Call Logs" and "Auto-create SMS Logs" in Salesforce Managed Package

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Account Type: U.S.

A brief description of the business: Subscription Sales

A high level description of the product or feature being requested: In the Salesforce Managed Package, allow Administrators to globally enforce the "Auto-create Call Logs" and "Auto-create SMS Logs" option to true and remove the ability for end users to edit them.

A typical use case scenario explaining how your business would use the feature: More efficient onboarding

Benefit of such feature: More accurate reporting

Include any related case number if applicable: None (Online Chat)

Number of Users and/or Digital Lines: >100
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Ralph Blanco

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Posted 3 years ago

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