Admin: create Private Extension to be hidden from from Contact List

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Ability to hide user accounts from 'Company Directory'

Please provide a way to 'hide' an extension from the Contact list.  For example, our Sales force is using the RC mobile app on their cell phones and we have a private line for an executive which we do not want them to see.  We would like this as an administrative tool, not something an end user can modify.
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Robert Moore

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Posted 5 years ago

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Charles Huss

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Any answer to this? I need to do the same thing?
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Mike, Official Rep

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Sorry, no ETA on this one. Be sure to click the "like" button and add comments to this thread including a use case scenario to make sure our developers fully understand the need and functionality.
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Robert Moore

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I had initially called into RC support and asked about this and was directed to create this post.  They also told me the best that could be done was to change the name on the extension so someone looking at the contact list could not easily identify that extension as our executive's private line.  
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Claudio (Customer)

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I didn't realize that this is a missing feature and some users really needs... Good point Robert! Could be nice to have an ETA considering this was a request posted 4 months ago...

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