Hold Music Options for Limited Extensions

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  1. Account type  : Office Standard 2 - 99 lines

  2. A brief description of the business : not discussed

  3. A high level description of the product or feature being requested : for calls from limited extensions to have hold music settings

  4. A typical use case scenario explaining how your business would use the feature: customer could go into the limited extension settings to select hold music that will play, should he need to place the customer on hold during an outbound call.

  5. Benefit of such feature: customers may feel that the call got disconnected as it only generated dead air when outbound calls on limited extensions are placed on hold.

  6. Number of Users and/or Digital Lines:  31 users/30 lines

  7. Case #: 08875302


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Jasmine M, Employee

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Posted 1 year ago

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Max Borgeson

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I know in today's world, if I do not hear any sound on other end after a few seconds, I assume I was hung up on.