How do I set up a voicemail to give callers options to press 1 for one extension and 2 for a call forward or other extension?

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Right now I have a basic voicemail during operating hours which works fine.  I'd like to set up an after hours voice mail where callers can press 1 letting them leave a voicemail and 2 to transfer them to another phone number.   Is this possible and if so where do I go in my interface to set this up.  Thanks, Ralph.
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Ralph Milone

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Posted 4 years ago

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Danno, Champion

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Sounds like the IVR application would serve you best.  Although the link I am providing is for multiple-level IVR, it still applies for what you are needing.

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