Conference call overview

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What do I need to do to make a conference call?
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Posted 7 years ago

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RingCentral Office customers can setup and join conference calls anytime, anywhere. Each customer receives a conference bridge number and every user has individual access code to host a conference.

Depending on your device, there is a specific button on your desk phone to make a conference call.

Press the Conference button and dial the extension number of the conference call participant.

**Note: Conference calls through desk phones are limited up to three (3) callers.


Touch tone Commands:

For the Conference Calling feature, the host and the participants have the same conference bridge number to dial in, but their call control depends on the access codes that they will use.

The Host has the full call control and can access the following touch tone commands:


Participants, on the other hand, have limited control of the touch tone commands:


International Dial-In Numbers:  Article Number: 000003493
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Kim, Alum

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This reply was created from a merged topic originally titled Conference Call: Overview & touch tone commands.

Host Touch Tone CommandFeature keysExplanation
Caller Count*#2Allows host to get a count of how many callers are on the call 

Exit Conference*#3 Allows the host to exit the conference

Menu Instructions
*#4 Plays a menu of touch tone commands 

Listening Modes
*#5 There are 3 different listening modes for the participants Default mode is Open Conversation mode
Press *#5 once to mute all the participants
The audience can unmute themselves by pressing *6 for questions, or to allow guest speakers the option to speak
Press *#5 for the second time to put all the participants on mute without the capability of unmuting themselves
Press *#5 for the third to return to Open Conversation modeMute*#6Places your line on mute

Pressing *#6 again will unmute your lineSecurity*#7Allows the host to secure the conference and block all other callers attempting to enter the conference

Pressing *#7 again to reopen the conference to all callersTone Control*#8The default setting is Entry and Exit tones ON

Press *#8 once to set entry and exit tones OFF
Press *#8 for the second time to set the Entry tone OFF, Exit tone ON
Press *#8 for the third time to set the Entry tone ON, Exit tone OFF
Press *#8 for the fourth time to set the conference back in default mode, with both Entryand Exit tones ONRecord Your Conference*9Press *9 once to START Recording
Press *9 again to STOP and SAVE the Recording

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