How do you use bridge line features on a non Ring Central conference call

  • 0
  • 1
  • Question
  • Updated 5 years ago
Merged

This conversation has been merged. Please reference the main conversation: User Settings: disable call flip (turn DTMF/touch-tones off) - Disable Star/Pound * #

I participate in many conference calls and not all are put on by Ring Central customers.  The phone key commands within those calls are *6 to mute and *2 to raise my hand to get in the queue. The softphone doesn't let me  do that?  if i press the * it flips to another line and says the command doesn't work, and of course the moment it goes on hold, it plays music which disturbs the conference call.

How can we use our softphone to participate in other conference calls?


Photo of Nafissa

Nafissa

  • 122 Points 100 badge 2x thumb
  • Concerned and frustrated

Posted 5 years ago

  • 0
  • 1
Photo of Nafissa

Nafissa

  • 122 Points 100 badge 2x thumb
Just bumping this in case anyone knows.  I guess using the * key on the softphone enables the flip command. But many conference calls require those key commands to be able to participate.  I imagine I can't be the only one that calls into conference calls with non ring central participants?
(Edited)

This conversation is no longer open for comments or replies.