I can't figure out how to program my SPA500S

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I got an SPA500S for my SPA514G phone. I selected in RingCentral that I have a sidecar and my phone seemed to update, but I can't figure out how to program it. I've tried pressing and holding a button on the sidecar for 3 seconds, but all that happens is the phone screen lights up upon release. All the research I've done online keeps telling me to find my phone IP address, which I can't do, as my phone doesn't seem to have a "setup" button. Any help would be much appreciated.
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Posted 9 months ago

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What do you want to do with this new side car?

Speed dials?

Once enabled you should see the sidecar entries available in the presence setup

Let us know 

thank you

Chuck
Certified RC consultant
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RECEPTION

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Yes, we have 30 employees, so I'd like to program speed dials instead of having to manually punch their extensions. If possible, I'd like to program a few of them to go directly to voicemail. 

Thanks!
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Well, if they are all Ring Central users, then you could just assign them in the presence section to the buttons on your phone.

you do this through the Ring central portal, not directly on the phone.

Chuck
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Chuck, that is exactly it. It worked! Thank you so much! I definitely would not have figured that out on my own.
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Your Welcome