I would like to suggest a feature where queue members do not have the option to not Accept call queue calls

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This conversation has been merged. Please reference the main conversation: Ability for the admin to remove the option for users to turn off accepting call queue calls

I would like to suggest adding a feature that allows admin to remove the option for queue member to opt out of Accepting queue calls.     Possibly by removing the toggle switch and making the queue option accessible by admin only.   We have a small office and often time more than one person removes themselves leaving overflow on the phones.   USA, would make sure calls are answered by the appropriate people.
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Casey Correa

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Posted 9 months ago

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