User Settings: allow an Advanced Call Handling rule to automatically change (allow for scheduled changes)

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This conversation has been merged. Please reference the main conversation: Admin: Advanced Rules for rotating shifts

I work with one other assistant and we are going to start taking calls on every other weekend (i.e. I will take calls this weekend, she will take calls next weekend, I would take the following weekend after that, etc) and right now Ring Central allows me to set up two Advanced Call Handling & Forwarding rules and I have to manually toggle back and forth between them. It would be awesome if there was a feature (much like Google Calendar has) that allows the rules to automatically switch back and forth without me turning one rule off and the other one on every week.

We are a real estate team, where business never really stops and we aren't able to take the weekends off 100%, but it's not fair to leave calls on one person for the weekends. We are based in Maryland, USA.
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Christine Jones

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Posted 4 years ago

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Mike, Official Rep

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Thanks for your post.  I'm  moving this to a related idea topic. 


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