We are currently implementing RingCentral and use Okta as our SSO identity provider.
The workflow to sign into RingCentral Phone for the first time is as follows:
* Launch the app
* Click "Sign In"
* Click "Single Sign-On" (confusing for users, may type credentials into username / password fileds)
* Type in Email Address
* Click "Submit"
* SSO process completes
It would be great if we could configure the RingCentral Phone app to go straight to the "Single Sign-On" page at first launch.
Even better would be for an option for the SSO workflow to initiate as the currently signed in user, so the user does not even need to type in their email address.
The workflow to sign into RingCentral Phone for the first time is as follows:
* Launch the app
* Click "Sign In"
* Click "Single Sign-On" (confusing for users, may type credentials into username / password fileds)
* Type in Email Address
* Click "Submit"
* SSO process completes
It would be great if we could configure the RingCentral Phone app to go straight to the "Single Sign-On" page at first launch.
Even better would be for an option for the SSO workflow to initiate as the currently signed in user, so the user does not even need to type in their email address.
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100 Points
Posted 1 year ago
Jeff Salisbury, Champion
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2,052 Points
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100 Points
