increase the number of forwarding numbers

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Account type  : RC UK 

A high level description of the product or feature being requested : customer would like to have some extensions to have at least 20 forwarding numbers. They would like to just put in the persons number on the list but not have all 20 ring at the same time. In some cases, they will only have 1-2 persons to have calls being forwarded to.

A typical use case scenario explaining how your business would use the feature: Extension is for after hours which will compose of 20 people. Everyday they will set just 1 person on the list that will receive the calls then will assign another person on the list the following day.

Benefit of such feature : Easy to switch to the assigned person as all the names and numbers are already on the list.
Include any related case number if applicable : 07634268 
Number of Users and/or Digital Lines : 294 DL's, 426 users

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CARREON, Employee

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Posted 3 weeks ago

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