Installation

  • 0
  • 1
  • Question
  • Updated 8 months ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

Windows Installer System administrator has set polices preventing installation.
Photo of Conover

Conover

  • 70 Points

Posted 8 months ago

  • 0
  • 1
Photo of Cecile Glassy

Cecile Glassy, Champion

  • 16,980 Points 10k badge 2x thumb
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-03-08  For others to be able to assist, please give more information about

1. Which App you are trying to install. 

2. What version of the Operating System you are running and

3. On what hardware

4. Networked environment or standalone workstation.  

While you are gathering that info, the other thing to pursue at your work site, is if you are RingCentral customer,  someone in IT should be aware this install may be a part of your job function and seek an installation approval.   

Your IT department can remotely install using the MSI installer version  for RingCentral Desktop for Windows MSI  or   RingCentral Meetings MSI.  We have thousands of users and this is how we deploy new installs and updated installs.

This conversation is no longer open for comments or replies.