Login failed persists

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Login failed

I need help in my account, everytime a login my account in ringcentral, this shows up "Login Failed, Cannot obtain important account information because of a server error. Please contact support if the problem persists". Someone replied and said that I should reset the password, but my boss is the only one who knows the security questions but he's busy and doesn't notice my chats, is there another way to fix this problem? Thankyou so much for the help. This is my ringcentral number +14048069515.
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Raphael Navarro

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  • frustrated

Posted 2 years ago

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Saadet, Employee

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Hey Raphael,

Do you have a screen shot of this message?

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