More than one music on hold announcement.

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Hold Music: Add more hold music options

Love the service! Looking to have more than one announcement that users hear that interrupt the music on hold. Any ideas on how to accomplish this?
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Steve Panovski

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Posted 6 years ago

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Ben Foster, Alum

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Unfortunately, our system only allows one custom on-hold message at a time. Sorry about that!
(Edited)
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Chris Myer

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I realize this post is a year old but I'd like to pile on here.  We absolutely try not to leave our customers on hold but when we do, what an awesome opportunity we have to build brand, provide valuable info, and offer new products.  I envision the ability to store 10 or so messages, each with a descriptive name, and a check-box beside each to indicate which is active.  Then options to play in a particular order or at random.  Please add this!  :-D
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Mike, Official Rep

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Thanks for your post Chris, I can see how this would be handy in case you want to change it for different days of the week, holidays, seasons etc. 

I've changed this to an "idea" topic to see if there's more interest. 

Mike 

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