No word wrap viewing Glip messages within Gmail.

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  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
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In response to HilsCheyne on TWITTER: https://twitter.com/HilsCheyne/status... thank you Luca! It is a new error and is making everything unreadable! @sanderpotjer @Glip
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Posted 2 years ago

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Mike, Official Rep

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We'll be happy to look into this. Can you provide more details or screenshots as necessary? Do you mean there's no word wrap in when using Chrome? (instead of gmail).

Are you experiencing this on the Glip desktop app also?

Mike
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ot2sen

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Must be the email template. Suddenly breaks the last days in gmail for notifications.


Cheers,
ot2sen

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Thanks... I'll look into this one and try to reply as soon as I can. 

Mike 
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Can you clarify what you mean by the "email template"  Also, confirm if this is when using Glip through Chrome or another browser, or the desktop app? 

Is that screenshot what you are receiving in your email? 

Mike
(Edited)
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hilarycheyne

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Hello Mike

I view Glip via Glip emails in the Gmail client (FF &Chrome) - desktop win10 latest
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ot2sen

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Hello Mike,
It is actually when reading notifications by mail using gmail via browser, where the mail template in the sent notifications suddenly don ́t wrap inside the template borders.
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Thanks for the clarification.  I'll have our Glip team investigate this.  
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Just wanted to let you all know that our Glip team is aware of this and already working on it.  I'll update this thread when I receive notification of the fix.

Thanks!

Mike
(Edited)
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Hello Mike - any news on this please? There must be many Joomla Community members who are having problems and unable to read announcements etc.
Thank you from Hils
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I was just notified they have a fix for this, so it should be pushed out pretty soon. 

Can you clarify what the relationship is with Joomla? 
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hilarycheyne

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Thanks Mike. Many Joomla Community members just subscribe to a couple of the boards on Joomla Glip eg Joomla Announcements. This is all that they see and it arrives by email!

So at the moment it is impossible for those Community members to read emails, particularly in gmail.
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ot2sen

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Everyone has a beating heart for Joomla! so it must be a love relationship I guess :)

Thing is if you are in joomla glip and get the email notification in gmail, you will still see the cut off messages, and would need to login to read the text in full.

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