Number Transfer request status emails do not reference the order numbers

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  • Idea
  • Updated 10 months ago
Number Transfer request status emails do not reference the order numbers. This is very annoying especially when you have several porting requests and you need an update on the progress.
The system generated emails do not reference the order numbers.

eg:
  1. Order Received Status email
  2. Order processing Status email
  3. Order approved Status email.
etc...

It would be helpful if the order number of the port requests were referenced on the emails.
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Don Mudalige

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Posted 10 months ago

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Brandon, Champion

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Agreed and voted.  More details are better for this type of information.
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Chris Duquette, Champion

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i also think when a port order is requested and then completed the order should stay in the account somewhere for viewing, just as "history of the account" type of documentation. leave it in the porting section but with a green check or a notification of completion. Just looking for a way to have the port orders not leave the account in one form or fashion.