One button click for out of office.

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  • Idea
  • Updated 4 years ago
  • Not Planned
  • (Edited)
Merged

This conversation has been merged. Please reference the main conversation: Advanced Rules: One click to set all groups and users to Holiday

There are just so many times when we don't have a scheduled out of office. Our hard PBX used to have a simple button (actually a pull down) to change phone status to "closed" or "holiday". Sometimes it is just not convenient to change the system over. It would really be nice to have a sidecar button for "out to lunch" and one for "closed" that would just kick in the after hours messages at very minimum!
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Ken johnson

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Posted 6 years ago

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Desiree, Alum

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Hi Ken,

This is a great idea!

Were you thinking this would be good on the softphone, or in the logged in account (web)?

Thanks.

Desiree
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Jay

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I'd say both if the user has admin privileges. Would really like to see this feature happen someday. Seems like a simple add-on.
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Philip

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This would be perfect right on the 1st page of settings on the mobile app and the desktop  app. Currently we have to drill down several steps when we just want to leave the office quickly. Small business needs this feature. Can someone advise why the post by Ken has never been answered? Thank you
(Edited)
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Mike, Official Rep

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Thanks for your comments Philip.  Desiree who posted above was an employee that previously managed this Community.  Also, we do get dozens, if not hundreds of idea and feature requests each month, so it's not possible for our Product Team to comment on all of them. They do however review all the Idea topics on the community regularly, so your comments and ideas are indeed being seen. 

Mike 
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Philip

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Thanks Mike, so is this in fact the best place for a feature request?
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Dan Bass

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I would add that you could include an easy way to record an Out of Office message to go with the one button click of setting an Out of Office status. The current process is painful.
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Jay

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I'd like to see this feature as well. It's one of the biggest things missed about the old PBX system. We had a simple "Night mode" button on every phone. Click once, you're closed. Click again, you're open. But now, if you happen to be the only person in the office and need to take a bathroom break, you have to log in to the admin account and re-program the system before and after!

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