Option to Customize Call Screening Prompt

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This conversation has been merged. Please reference the main conversation: User Settings: customize call screening greeting

FEATURE REQUEST TEMPLATE - To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request: 
  1. Account type: RingCentral Australia
  2. A brief description of the business: After Hours Home Doctor service
  3. A high level description of the product or feature being requested
  4. A typical use case scenario explaining how your business would use the feature - This feature would give the person answering the call an idea of the caller's info before answering it
  5. Benefit of such feature: Customized prompt for call screening would give a better impression on the callers and also this is helpful for the the call center agents
  6. Number of Users and/or Digital Lines: 5

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Reception 1

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Posted 1 year ago

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