Outgoing Text Message Caller ID

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I'm just added a number to my account so my new assistant can text from her own extension.  Now that I'm setting it up, I'm not able to change the texting caller ID to the main office number (I do NOT want the public having any number besides our main number.) 

The ONLY reason I bought an additional number was so we could each text from our own extension and that was made VERY CLEAN to the to the sales associate.  Now I'm finding this may not be possible???

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NCH IVR Laura L Hawley

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  • very frustrated (and possibly deceived?)

Posted 3 years ago

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Photo of Jennifer Maddux

Jennifer Maddux

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This reply was created from a merged topic originally titled SMS: change the caller ID when sending a text message.

I wish to be able to change the caller ID when sending a text message as you can when making a phone call.