RingCentral for Outlook: Ability to customize Meeting template in Office 365 outlook

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  • Updated 3 years ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: RingCentral Meeting Invite Template Customization or Improvement (Outlook Meeting Plug-in)

I want to be able to customize the predefined script/text in office 365 outlook when clicking on the schedule a meeting button in the office 365 add in plug in.
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Posted 4 years ago

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Kim, Alum

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This Template? 

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Mike, Official Rep

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Sorry,  There's not a way to predifine that text. At this time you would basically have to customize it manually  Can you provide some examples or use case scenario for this idea request so our Product Team gets a better understanding of what you would like it to do? 

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Saqib Hassan

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This reply was created from a merged topic originally titled NEW FEATURE REQUEST for Ring Central Meetings:.

I want to be able to change the default text that appears in the body of the Outlook calendar invite when I schedule a meeting. I currently have to edit it every time I schedule a meeting such as the dial in numbers. Thank you for your consideration!
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David Parent, Champion

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I'd like to remove the meeting web link out of the invite when I know I'm only interested in using audio only, but it gets placed back in the invite as you send it. This automatic re-insert feature should be removed or be a global option that you can disable.
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Mike, Official Rep

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Hi David Parent ,   If you know that you only want an audio conference, you can just use the "Conference"  button instead of the "RC Meeting" button.  This way the invitation will only include dial-in information. 

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Justin Showers

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Are there any updates on this? At the very least, we need to be able to edit the default content.

Taking it one step further, we actually need to be able to provide a library of "templates" so to speak, with different content in the calendar meeting invite based on the reason a staff member is scheduling the meeting. We have a plethora of standard meeting types used by both our Sales and Client Services teams, and they all use RingCentral meetings to schedule these. We need to standardize our prospect and client facing messaging in these instances.

We're used to having this functionality on other systems we've used but can't find a similar option right now in RingCentral.

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