Outlook Calendar Integration - Join Now

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  • Updated 2 years ago
As a brand new user to RingCentral, we have noticed an interesting situation with the RingCentral for Desktop app for Windows.  Specifically, it impacts an Outlook user who has access to multiple Outlook employee email accounts and they try to utilize the Join Now functionality within the RingCentral for Desktop app.  After selecting to use Outlook, the resulting list of calendars shows up but do not have any way to identify which calendar is the correct one to use.  See attached screen clip.  It would be nice to have the user account that the calendar is attached to available so that the correct calendar could be selected easily without going through each one until you find it.
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Craig Lohman

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Posted 3 years ago

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I just tried this and it is still the same as your screenshot.  We have to go through every single calendar to see which ones are the ones we want to show in the Join Now feature. We have multiple departments with multiple calendars.  We are also noticing that it won't stay "Turned on", sometimes it will revert to "Switched Off" and we have reconnect all of the calendars again.
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Christy Burnett

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Ours will not stay on either and ends up crashing Outlook after about 3 business days.