Please Add these Features to RingCentral Australia Accounts: Company Caller ID Name (CNAM), & Business SMS

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Feature Request Template:

To help our Product Team understand your request and assure it gets more consideration, please include the following details in your request:
 
1. Account Type: RingCentral Australia

2. A brief description of the business: Financial and administration services

3. A high level description of the product or feature being requested: Company caller ID & Business SMS Feature required

4. A typical use case scenario explaining how your business would use the feature: Clients need to know it is us calling back so they answer the phone call
 
5. Benefit of such feature: I think it is obvious why companies like us need such an important feature
 
6. Number of Users and/or Digital Lines (Phone Licenses) 50 if you give us this option
 
7. Include any related case number if applicable: submitted internally.

Note: This is a request submitted on our customer's behalf.
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Joseph B.

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Posted 10 months ago

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alex, Employee

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This reply was created from a merged topic originally titled Caller ID for Australian Toll free numbers.

Caller ID for Australian Toll free numbers
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Brett Crowther

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Can we have an ETA on when SMSing will work in Australia? Is it even on the roadmap?
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Brendon Walker

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This reply was created from a merged topic originally titled SMS for Australian Accounts.

When will SMS be available to Australian accounts? 

Thanks
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Brett Crowther

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Yes, please. I would love to have even a rough guide. Are they even looking at doing it anytime in the next 12 months? At least then I can know whether to wait or find an alternative solution.