How can I extend the session timeout so I don't get logged out?

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  • Updated 3 years ago
  • Implemented
  • (Edited)
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michelle stelbrink

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Posted 5 years ago

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Mike, Official Rep

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Official Response
Good news everybody.  The feature to change the session timer has been released.  Just log in as an Admin, and click Tools > Session Timeout, and you'll see a drop-down menu like below. For security reasons, it can not be completely disabled, but it will allow you to go up to 24 hours.   If you need the full detailed instructions visit: Configuring RingCentral Online Account Session Timeout