RingCentral Meetings: increase the attendee limit for meetings

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  • Updated 5 days ago
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HootSuite App

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Posted 5 years ago

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Mike, Official Rep

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I've made this an "idea" topic so others who might be interested can chime in. Please click the "VOTE" button at the top of this page.
(Edited)
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Teresa Habeck, Champion

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What is the purpose of limiting this so so low. In todays world if you want support for your product at a base minimum you need to be equal or better than other solutions out there. We can and do use Skype/Zoom instead since RC is not adequate. So unproductive :(
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Teresa Habeck, Champion

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Any update on this? Especially when we are not being forced to host meetings?
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Barry Elk, Champion

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This reply was created from a merged topic originally titled RingCentral Meetings: increase number of participants.

We are a 12 person shop - marketing agency.  My business partner and I are the primary customer interface and schedule almost all client facing meetings.   She and I frequently need to share screens with more than 4 participants. But our employees never need to do that and are quite content with the 4 person limit or using their personal conference PIN for the 2 or 3 person meetings they might have.

Unfortunately, my only option with RC Meetings is to upgrade the entire office to Premium which adds another $120 a month for us.  Given that I can obtain 2 seats on GTM for $78 a month, the pricing schedule is not favorable to do my larger meetings through RC.

Please consider allowing individual seats to be upgraded to premium (or even Enterprise) - I'll gladly pay more for my partner and I to have 25 video/screen share participants - I just don't see why I need to pay THAT much more to give 10 of my backoffice employees a capability that they will never use.

My work around right now is to use my RC personal meeting code and then use Join.Me for the screen share.  Clunky and not ideal but I'll live with it because I'm not paying $1400 more a year for the service.

Thanks for considering.
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Teresa Habeck, Champion

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I agree, this is ridiculously low. I had a meeting with 3 participants. When they joined the call from the computer then joined the Audio from their phone it uses up 2 slots making it impossible for the other 2 participants to join the meeting. This is completely unproductive and frustrating. Zooms & Skype version even allow 25 as default.  I just cannot understand why 4 was chosen and the default for standard and basically useless for a real meeting. 
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Taylor

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This reply was created from a merged topic originally titled Increase Meeting Attendee Capacity on Standard Plans.

Recently 'all' plans received a bump in capacity for Meetings attendees. Standard plan users were left behind on this though. While the upper plans are going to 100 or 200 attendees, Standard is left with just four. In what world is four attendees sufficient for a business meeting? I would love to offer this for clients but need a minimum of six attendees to do so. Why do standard plan users not get any additional capacity to make the platform useful? We pay hefty amounts for using the service and receive constant promotions for how amazing Meetings is. Yet it's intentionally handicapped unless we pay for a Premium or Ultimate plan.

Why has RingCentral deemed Standard users to be unworthy of this service?
I have reached out to our account manager, support, sales, and now through the webinar. No one seems to have an answer - they pass me off to one another and refuse to discuss it.