This conversation has been merged. Please reference the main conversation: Polycom Phone Firmware Update (VVX Model)
After the Polycom VVX firmware update, It is extremely confusing making a blind transfer directly to someones voicemail. The previous instructions had you to press "Blind", then "*0, Ext". That wasn't so bad. Now just to get to "Blind" you have to remember to "long press" transfer first, then hit Blind, then *0+Ext. Are there any plans to bring back the "Blind" softkey?? We are new to RingCentral (1 month) and this added level of complexity is enough to make us go back to our old provider. Help!
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