Does anyone have the settings needed to configure Call Presence/BLF on Yealink phones? I have T46S and T42S phones and they support SIP presence/BLF but RingCentral will not give me the settings to manually configure the feature. They will only enable it on their pre-provisioned phones. This is an important feature for us, and a standard SIP feature from my understanding, so I'd really like to get this solved.
-
356 Points
Posted 2 years ago
Danno, Champion
-
27,968 Points
Brandon, Champion
-
24,594 Points
Brandon, Champion
-
24,594 Points
I may have cracked the "code" for the 10 digit BLF string. In your admin portal navigate to a user and inspect the URL. Try using that number as the BLF address like blf1234567890@sip.ringcentral.com Let us know if that works. I am curious.
-
114 Points
Did this work for you you? I am having the same issue and haven't been able to get it working yet.
-
356 Points
Yes it did, I'm writing a reply to this thread with a screenshot of my settings.
-
356 Points
SOLVED
As Brandon mentioned above, click on a user in the User list after logging into your RingCentral account. In the URL there will be a number after "users", that is the number for a BLF string formatted like so:
blf1538357020@sip.ringcentral.com
Then set up your keys in the phone like this:
As Brandon mentioned above, click on a user in the User list after logging into your RingCentral account. In the URL there will be a number after "users", that is the number for a BLF string formatted like so:
blf1538357020@sip.ringcentral.com
Then set up your keys in the phone like this:
-
114 Points
-
356 Points
-
90 Points
I'm also trying to set this up. we are using the Yealink T48S, and T23G to test with, so far, it's just holding the solid light on the T23G, and the T48S doesn't show any type of difference...
Saadet - Community Moderator, Official Rep
-
62,226 Points
Hello Tamara,
Here is a list of our fully supported phones. Unfortunately, at this time those Yealink devices are not fully supported. They can be provisioned with our system but only as a "3rd party device" which means that it will not have certain features such as Presence.
Here is a list of our fully supported phones. Unfortunately, at this time those Yealink devices are not fully supported. They can be provisioned with our system but only as a "3rd party device" which means that it will not have certain features such as Presence.
-
356 Points
Can you post a screenshot of your settings? The settings I posted above work on our T42S and T46S phones.
-
90 Points
During our testing, the T48S worked with the BLF settings posted here (using the initial firmware installed). during the process of getting all the phones online, it's been extremely inconsistent. One phone works, another doesn't, etc. etc.
I'm going to try to update all the phones to the newest firmware, and try again. it seems that the settings / presence, may take a while to propagate thru the system.
if there are any yealink / ringcentral experts out there, please let me know!
I'm going to try to update all the phones to the newest firmware, and try again. it seems that the settings / presence, may take a while to propagate thru the system.
if there are any yealink / ringcentral experts out there, please let me know!
Jeremy