RC Webhooks Integration should be less strict.

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  • Updated 5 months ago
Trying to use the RC Webhooks Integration for alerts is a bit frustrating. It's great if you're programming your own payload, but it doesn't work with many of the pre-built webhook payloads delivered by 3rd party sites (Papertrail, Serverdensity, etc).

As far as I can tell, it's because the JSON payload doesn't match the integration exactly (icon, activity, title & body). I think in these cases, you could just put the contents in the body...maybe bold the key, followed by the value.

Or if you want to really knock it out of the park, allow us to customize the integration...indicating where each key/value pair should go and how it should be formatted. Sure we can pass it through a 3rd party converter of some sort, but it would be nice if there was some base functionality right off the shelf.

Thanks
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Chris Rosa

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  • perplexed

Posted 5 months ago

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Saadet - Community Moderator, Official Rep

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Hey Chris, I would suggest posting this on our Developer Community. They may have some more insight
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Chris Rosa

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Actually...just found you have a Papertrail integration (that works via webhooks). But still my post stands...would be nice if it would just pass the contents to the body.

Thanks...I'll check out the Dev community.