Recording advance rule greeting via RingCentral virtual calling card

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Hello Team,

Sending this feature request on customers' behalf.

Recording greeting for an advance rule through virtual calling is no longer available. Currently, we just only have the option to recording the greeting for the business hours and do not have any option to select the advance rule created for the said extension.

Thanks!

Stepto reproduce:

  1. Call the RingCentral number (Enter the extension if there is)
  2. Press * and enter the pin
  3. Press 2 to select “Phone Administration”
  4. Press 2 to record “Greeting”
 

Whenthe option “Greeting” was selected it will only give you option record thegreetings for the business hours. It no longer gives you option to recordgreeting for the advance rule for the extension to entered.

 

Hopeit helps.
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Melvin Vidallo, Employee

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Posted 1 year ago

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Elliot Beaudoin, Alum

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Hello,

Elliot from RingCentral Product Management here. 

We are currently investigating templates as a feature. I would love anyone who views this Idea, or any other template topics to fill out a survey so that we can learn more. 

Please fill out the survey here: https://goo.gl/forms/mLSgtUBFH72iOyZx2

Thanks,

Elliot

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