ring central app help link goes to salesforce

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  • Updated 2 months ago
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When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:

Does this happen to anyone else?
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Michael Berkeley

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Posted 3 months ago

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Jessica - Community Support, Official Rep

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Hi Micheal, 

This is a known issue that we're working on correcting! In the meantime, here is the correct link for Glip help: success.ringcentral.com/app
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Neil Joyer

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This is the first link I get when I search for "Glip Support" on google:
https://help.glip.com/hc/en-us

This gives me an SSL certificate error. And when I say continue anyway, then it takes me to the same referenced url (https://www.salesforce.com/products/community-cloud/overview/)
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Jessica - Community Support, Official Rep

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Thanks Neil, we are aware of this error and are working on it :)