Ring CEntral Meeting not seeing Computer Mic

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I've had a couple of end users who have an issue with the Ring Central Meetings app where it just doesn't see the computer mic. The mic is selected as input and is working in other things but Meetings isn't producing any sound even though the mic is selected
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Nick Perfetto

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Posted 4 months ago

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Becky - Community Support, Official Rep

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Nick, can you indicate what kind of computers your end users are on?
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Nick Perfetto

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THanks for your response Becky. We figured it out. It needed to be allowed in the Privacy settings (they are on Macs).
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Becky - Community Support, Official Rep

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Oh, good news, Nick!
That was what I was going to recommend!
Glad to hear all is sorted, but come back if we can support you further!
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Jodie Knott

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How would you adjust privacy settings for someone using Windows instead of a Mac? Thanks!
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Mary Rose, Official Rep

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Hi Jodie,

On the Start menu, select Settings > Privacy. You'll see a list of
general privacy options.