Ringcentral in citrix environnement

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I have to install the softphone of Ringcentral in a VDI environnement and does not work, we have citrix environnement and have difficulties to make it work, can you please help
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Maroun

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Posted 8 months ago

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Saadet, Employee

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Hey Maroun, honestly, we do not support nor recommend the use of a VDI environment with our apps.
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Arnaud Pain

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If you do not support why you have this https://support.ringcentral.com/s/article/9405?language=en_US ???
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Saadet, Employee

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Hey Arnaud, 

RingCentral Contact Center is a separate package :) and we partner with inContact for it. RingCentral Office doesn't support these types of environments for the softphones